Delivery & Return – Baith Al Athfal

Eligibility

-Open to all registered Baith Al Athfal customers aged 18 and above.
-Referrals must be new customers who have not previously made a purchase.

How It Works

  • 7-Day Return:

    Eligible products can be returned or exchanged within 7 days of receiving the order.

  • Original Condition:

    Products must be unused, unworn, unwashed, unassembled, and in their original condition.

  • Original Packaging:

    All packaging, tags, labels, manuals, accessories, warranty cards, and free gifts must be returned.

  • Proof of Purchase:

    A valid invoice, receipt, or order confirmation is required for all returns and exchanges.

  • Hygiene Products:

    Opened or used cosmetics, baby-care, feeding, undergarment, socks, and other hygiene-sensitive products cannot be returned.

  • Defective Products:

    Defective, damaged, incorrect, incomplete, or non-conforming products may qualify for repair, replacement, exchange, or refund.

  • Customer Damage:

    Products damaged through misuse, accidents, improper assembly, modification, or incorrect handling are not eligible for return.

  • Electronic & Ride-On Products:

    Toys, ride-on cars, cycles, and electronic products should be inspected and tested promptly after delivery.

  • Assembled Products:

    Fully assembled or used furniture and large products may not be returned for a change of mind.

  • Clothing & Shoes:

    Clothing, costumes, and shoes must be unworn, unwashed, undamaged, and returned with original tags.

  • Exchange Price Difference:

    Customers must pay any additional amount when exchanging for a higher-priced product.

  • Product Availability:

    All exchanges are subject to the availability of the requested replacement product.

  • Refund Method:

    Approved refunds will normally be returned through the original payment method.

  • Refund Processing:

    Refund timing may vary depending on the customer’s bank or payment provider.

  • Delivery Charges:

    Original delivery charges are generally non-refundable for change-of-mind returns.

  • Return Charges:

    Collection or transportation charges may apply when returning a non-defective product.

  • Order Cancellation:

    Contact Baith Al Athfal as soon as possible if you wish to cancel an order before delivery.

  • Promotional Products:

    Products purchased during promotions or discounts are not eligible for return or exchange.

  • Product Variations:

    Minor differences in color, packaging, or appearance caused by screens, lighting, or manufacturing updates are not necessarily defects.

  • Inspection Required:

    All returned products are subject to inspection and approval by Baith Al Athfal.

  • Fraudulent Returns:

    Fraudulent, deliberately damaged, altered, or misleading return claims may be rejected.

Contact Us!
For assistance or inquiries:
baithalathfalonline.com
+974 7788 6768